jili257 Privacy Policy

1. Who We Are and How to Contact Us

jili257 is an online gaming platform operating in the Philippines, accessible at jili257.app. For the purposes of this Privacy Policy, jili257 acts as the Personal Information Controller (PIC) in respect of the personal data it collects from Players and visitors to the Platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you may contact our Data Protection Officer (DPO) at:

• Email: [email protected]
• Subject Line: Data Privacy Inquiry
• Response Time: Within five (5) business days

2. Personal Data We Collect

jili257 collects personal data that is necessary for the provision of our gaming services, compliance with legal obligations, and the improvement of the Platform. The categories of personal data we collect include:

Identity and Contact Information:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Gender
• Nationality and country of residence
• Email address
• Mobile phone number
• Residential address

Identity Verification (KYC) Documents:

• Government-issued photo identification (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys National ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Proof of payment method ownership where required

Financial Information:

• GCash or Maya account reference (not full credentials)
• Bank account details for withdrawal processing
• Transaction history including deposits, withdrawals, and gaming activity

Technical and Usage Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps
• Pages visited and features used on the Platform
• Game play history and betting patterns

Communications Data:

• Records of your communications with jili257 customer support
• Feedback, complaints, and survey responses

3. How We Collect Your Personal Data

jili257 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access and use the Platform, including through cookies, web beacons, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment confirmation data from payment processors such as GCash and Maya.

4. How We Use Your Personal Data

jili257 uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your jili257 account, including verifying your identity and age.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of jili257 Platform features.
• Legal compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, KYC requirements, and gaming regulatory requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing and promotions: To send you information about jili257 promotions, bonuses, and new features, where you have consented to receive such communications.
• Platform improvement: To analyze usage patterns and improve the performance, features, and user experience of the jili257 Platform.

5. Legal Basis for Processing

jili257 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the jili257 Terms & Conditions, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations and gaming regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time by contacting us.

6. Data Sharing and Disclosure

jili257 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• KYC and identity verification providers: Third-party services that assist in verifying your identity and age in compliance with regulatory requirements.
• Payment processors: GCash, Maya, and banking partners that process your deposits and withdrawals. These providers receive only the data necessary to complete your transactions.
• Game providers: Software providers whose games are available on the jili257 Platform may receive anonymized or pseudonymized gameplay data for technical and licensing purposes.
• Fraud prevention and security partners: Services that help jili257 detect and prevent fraudulent activity and protect the security of the Platform.
• Regulatory and law enforcement authorities: Where required by law, court order, or regulatory directive, jili257 may disclose personal data to competent Philippine authorities.
• Professional advisors: Legal, accounting, and auditing professionals who are bound by confidentiality obligations.

All third-party service providers engaged by jili257 are required to handle your personal data in accordance with applicable data protection laws and are prohibited from using your data for any purpose other than those specified by jili257.

7. Data Retention

jili257 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing data: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

When personal data is no longer required, jili257 will securely delete or anonymize it in accordance with our data disposal procedures.

8. Data Security

jili257 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption of data in transit using industry-standard TLS/SSL protocols.
• Encryption of sensitive data at rest, including financial information and KYC documents.
• Access controls limiting personal data access to authorized personnel on a need-to-know basis.
• Regular security assessments and penetration testing of the Platform.
• Multi-factor authentication options for Player accounts.
• Continuous monitoring for suspicious activity and potential security incidents.

While jili257 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili257 will notify you and the National Privacy Commission (NPC) in accordance with applicable requirements.

9. Cookies and Tracking Technologies

jili257 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:

• Essential cookies: Necessary for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences and settings to provide a more personalized experience.
• Analytics cookies: Help us understand how Players use the Platform so we can improve its performance and features. Data collected is aggregated and anonymized where possible.
• Security cookies: Used to detect and prevent fraudulent activity and protect the integrity of the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili257 Platform. jili257 does not use cookies to serve third-party advertising.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by jili257:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed , including the purposes for which it is processed and the parties with whom it is shared.
• Right to access: You have the right to request a copy of the personal data jili257 holds about you, along with information about how it is being used.
• Right to correction: You have the right to request that inaccurate or incomplete personal data be corrected or updated.
• Right to erasure or blocking: You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." jili257 will respond to all verified requests within fifteen (15) business days in accordance with RA 10173.

11. Children's and Minors' Privacy

jili257 strictly prohibits the use of its Platform by persons under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is conducted as part of the registration and KYC process to enforce this requirement.

If jili257 becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, delete the personal data, and forfeit any associated funds in accordance with our Terms & Conditions.

If you believe that a minor has registered on the jili257 Platform, please notify us immediately at [email protected] so that we can take prompt action.

12. Changes to This Privacy Policy

jili257 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered Players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this document. Your continued use of the jili257 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how jili257 is protecting your personal information.

13. Contact Our Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jili257, please contact us through the following channels:

• Email: [email protected]
• Subject Line: Data Privacy Inquiry / Data Privacy Request
• Live Chat: Available 24/7 through the jili257 Platform
• Response Time: Within five (5) business days for general inquiries; within fifteen (15) business days for formal data subject requests

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with jili257's response to your data privacy concern.